If you have purchased just an exam voucher without any course associated with it, your exam voucher will be delivered to your email within 20 minutes of purchase. If within the next 20 minutes of purchasing the exam voucher you have not received it in your inbox, please check your spam or junk mail folder. Some email providers such as Gmail and Hotmail may initially mark the exam voucher emails as potential spam or junk mail. If you still do not see it in these folders, please email support@diontraining.com and we will email you a new copy.


If you have purchased a course that comes with an exam voucher (ITIL, Prince2, Prince2 Agile), your exam voucher is emailed 48 hours after the purchase of your course. This allows you time to start your course before scheduling your exam.


If you have further questions about any missing voucher, you can always send us an email at support@diontraining.com