Dion Training Solutions
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Knowledge base
General
Error Messages
5
Access Denied Error in Practice Labs
CertMetrics labs not working due to cookies
How to Fix an Error Code 400 Bad Request
I cannot access my practice lab.
Quiz Not Showing Results: Troubleshooting Steps
Your Dion Training Account
Your account
10
Updating Your Account Details on Our Platform
How do I log in?
I cannot see my courses on diontraining.com.
How to reset my password?
How do I access the labs?
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FAQs
FAQs
30
Our 100% Pass Guarantee Policy
What is included with my course?
Why are our courses cheaper than other training companies?
Are you an Accredited Training Organization?
Can I take the course from anywhere in the world?
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Vouchers & E-Books
13
Where can I Find My Exam Voucher and E-book voucher
Can I buy the Take2 exam voucher after failing my first exam?
What is a Take2 exam voucher?
How do I redeem my Take2 voucher?
Can I extend the expiration of my voucher?
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Scheduling Your Exam
4
How do I schedule my CompTIA exam using my voucher?
How do I schedule my PeopleCert exam using my voucher?
Where to get my CompTIA score report?
No Show/Missed Exam
Corporate Sales
2
Do you offer a volume, corporate, or educational discount?
How to View Progress and Student Details.
Invoices
1
How do I get an updated invoice with my company's name and address?
Our Policies
Our policies
2
Privacy Policy
Terms and Conditions
Refunds
2
Do I get a refund on my Take2 option if I pass the exam?
Can I get a refund?
Courses
ITIL 4 Foundation
2
How to become an ITIL Managing Professional
Which ITIL course should I take first after ITIL Foundation?
PRINCE2
1
What is the difference between PRINCE2 and PRINCE2 Agile?