At Dion Training, we understand that taking certification exams can be stressful, and sometimes things don't go according to plan. That's why we offer a 100% pass guarantee within 60 days of enrollment, which includes a free retake if you fail your certification exam.

For example, if you enroll in a course on January 1, 2023, your 100% pass guarantee period would be valid until March 2, 2023. To take advantage of our free retake offer, please send a copy of your score report from the failed exam and a copy of the course completion letter you received when you completed your course to Once we receive your documents, our team will review them within 24 hours and process your retake voucher. You can then use the voucher to schedule a new exam.

It is important to note that to take advantage of our free retake offer, you must have completed your course before taking the failed certification exam and within 60 days of enrollment. If you did not complete your course within the specified time frame, the 100% pass guarantee can not be redeemed.

We recommend that you take the time to review your course materials thoroughly and complete all practice exams before attempting the certification exam. This will give you the best chance of passing the exam on your first attempt and avoiding the need for a retake.

In conclusion, if you fail your certification exam after completing our course within the 60-day enrollment period, we offer a 100% pass guarantee, which includes a free retake. To take advantage of this offer, send a copy of your score report and course completion letter to, and our team will process your retake voucher within 24 hours. Remember to complete your course within 60 days of enrollment to be eligible for the 100% pass guarantee and free retake offer.