If you have recently purchased a course on Diontraining.com but cannot see it in your account, there are a few things you can do to resolve the issue.


Use the same email address used before

The first thing you should check is whether you used the same email address when you made your purchase as you did when you created your account. If you have made previous purchases on Diontraining.com, you need to use the same email address you used before. If you cannot remember which email address you used, check your previous purchase confirmation emails.

Ensure the correct email was used

If you are sure that you used the correct email address, double-check to ensure that there are no typos or errors in the email address. If you entered the wrong email address by mistake, you will not be able to access your course until the email address is corrected.

Contact support

If you have checked your email address and still cannot see your course, the next step is to contact the Diontraining.com support team by sending an email to support@diontraining.com. In your email, attach your purchase invoice, and our team will manually add your course to your account after verifying your course purchase. If there is an error in your email address, our team will edit it accordingly.


Expired course If you still cannot find your course and it has been over a year since your purchase, that means your course has expired. You can contact support@diontraining.com to discuss options for extensions.