We stand behind our training with a 100% Pass Guarantee policy. We are confident that you will learn everything you need to know to pass your certification with our courses. As a matter of fact, we offer a free exam retake if you do not pass your certification within 60 days (from the date you registered) of completing our course AND taking the exam.
To be eligible for the free exam retake, you must fully complete the online course before taking your official exam. This includes watching all the videos, passing all the quizzes and practice exams, and completing all labs (if included in the course).
If you meet these requirements and still do not pass your certification exam, simply send us your test score and course completion certificate within 60 days of registering and completing the course. We will then pay for your exam retake.
Please note that this Pass Guarantee policy applies only to the course and exam voucher packages purchased from us. This policy does not cover any third-party fees, such as PeopleCert or Pearson Vue exam proctoring fees.
We believe in the quality of our training and want you to be fully satisfied with your purchase. However, if you decide not to take the certification exam for any reason, we cannot offer a refund or exchange. All course and exam voucher sales are final and non-refundable.
If you have any questions about our Pass Guarantee policy or need assistance with our courses, please contact our support team at support@diontraining.com. We are always here to help you succeed in your career goals.