FAQs

FAQs

100% Pass Guarantee? Are you serious?
All the risk is on us, as it should be. You literally have nothing to lose. Unlike many other training providers on the market, we actually stand behind our...
Tue, Jan 14, 2020 at 10:03 PM
What is included with my course?
We don't believe in trying to up-sell you into other products or services. For our ITIL®, PRINCE2®, and PRINCE2 Agile® courses, everything is included ...
Tue, Jan 14, 2020 at 10:00 PM
Why are our courses cheaper than other training companies?
We are a small company with a big impact, that's how! Like the old saying goes, "We make it up on volume." Even though we are a small company...
Tue, Jan 14, 2020 at 10:02 PM
Are you an Accredited Training Organization?
Dion Training Solutions is an Accredited Training Organization for the ITIL® 4 Foundation certification exam. All of our courses undergo a stringent review...
Tue, Jan 14, 2020 at 10:05 PM
Can I take the course from anywhere in the world?
Yes! Our courses are delivered over the internet, 24 hours a day, 7 days a week via on-demand video. You control when and where you want to learn. The exam...
Tue, Jan 14, 2020 at 10:06 PM
Do you sell your courses without an exam voucher?
AXELOS courses (ITIL®, PRINCE2®, and PRINCE2 Agile®) We used to be able to sell just the training courses without the exam voucher. Unfortunately, due to a...
Tue, Jan 14, 2020 at 10:08 PM
Can I download the videos from the course?
Unfortunately, our system does not support downloading videos at this time. We are working on an engineering solution to add this capability in the future. ...
Tue, Jan 14, 2020 at 10:09 PM
Do you offer a volume, corporate, or educational discount?
Yes! Our website is setup to support sales directly to a single student, but we do offer discounts and an easy onboarding process for our corporate and educ...
Tue, Jan 14, 2020 at 10:11 PM
What is the difference between the courses on Udemy and the ones on Dion Training?
Udemy controls the format and content of courses on their platform. They place certain limitations on our courses, such as any course that includes videos c...
Tue, Jan 14, 2020 at 10:12 PM
Are the videos and practice exams different on the Udemy courses and the ones on Dion Training?
No, the videos and practice exams are the same on both websites. On Dion Training, we provide all of the materials needed in a single course, though. For ex...
Tue, Jan 14, 2020 at 10:12 PM