If you're having trouble with lessons not being marked as complete, please follow the troubleshooting steps below:
Clear your browser cache and cookies. This will ensure that the system can properly track your progress.
Ensure that your internet connection is stable and that you have a good connection speed. Slow or intermittent connections can cause the system to not properly record progress.
If you're using a web filter, please make sure it is not blocking the site. Web filters can sometimes interfere with the system's ability to track progress.
Try using a different browser. Sometimes, the system may not function properly on certain browsers.
Contact our support team at [email protected] for further assistance.
Please note that progress may take a few minutes to update on the server. If you have completed a lesson and it has not yet been marked as complete, please wait a few minutes and try refreshing the page. If you continue to experience issues, please contact our support team for assistance.