Experiencing issues with your lab environment? Here's what you need to know and how to get help.
Lab issues often stem from errors within the virtual lab environment, managed by ACI, our lab provider. These issues require intervention from the Practice-Labs team, who specialize in diagnosing and resolving such errors.
Steps to Resolve
- Open a Support Request with Practice-Labs:
- Email: Send a support ticket directly to support@practice-labs.com.
- Lab Navigation Bar: Use the “?” icon on the lab navigation bar to submit a support request.
- Website: You can also reach them through the ACI Learning Support Page.
If you have any further questions or need additional assistance, please feel free to reach out.